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trabba's avatar
trabba
Tutor
Jul 25, 2022
Solved

Cannot Unblock Occulus Quest

I successfully connected the Occulus Quest 2 to the Orbi RBR50.  It worked well for a couple of weeks.  When I used the "block internet access" function via the app it would not recconnect.  I have g...
  • CrimpOn's avatar
    CrimpOn
    Jul 25, 2022
    trabba wrote:
    Thanks Crimp on. Yep have followed this steps. Also went into the edit function to try an alternate way. This does not work either.

    Have you tried disabling Access Control completely?

CrimpOn's avatar
CrimpOn
Guru - Experienced User
Jul 25, 2022

Sometimes I forget to follow through all the steps:

  • Check the box next to the device that is blocked.
  • Click the "Allow" Button.
  • Click the "Apply" Button.

I understand that people are drawn to this Access Control feature, but (personally) I find that it seems to cause more problems than it is worth.  If someone can guess my 20 character WiFi password, they are welcome to steal my WiFi, provided that they can get close enough to my house to get a good signal.  I leave it turned off.

 

trabba's avatar
trabba
Tutor
Jul 25, 2022
Thanks Crimp on. Yep have followed this steps. Also went into the edit function to try an alternate way. This does not work either.
  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User
    Jul 25, 2022
    trabba wrote:
    Thanks Crimp on. Yep have followed this steps. Also went into the edit function to try an alternate way. This does not work either.

    Have you tried disabling Access Control completely?

    • trabba's avatar
      trabba
      Tutor
      Jul 26, 2022

      Sure Have...access control is turned off and still the device is blocked

      • KevinLiT's avatar
        KevinLiT
        NETGEAR Moderator
        Jul 27, 2022

        Hello Trabba,

         

        Welcome to the NETGEAR Community!

         

        I understand that you are having difficulties changing the network access permissions on your RBR50 for your Occulus Quest. Please ensure that your device is not listed in the "view list of blocked devices not currently connected to the network" section.

         

        If your Occulus is listed remove it by selecting "REMOVE FROM THE LIST" before following the instructions below. 

         

        Please follow the instructions listed below to resolve this issue:

        • Select "Refresh" (Located on the right of  "EDIT")
        • Check the box of the Occulus Quest
        • Select "Allow"
        • Then select "Apply"

         

        Best,

        Kevin

        Community Team

    • trabba's avatar
      trabba
      Tutor
      Jul 28, 2022

      Hi Crimp on...this is the solution.  I have disabled access control.  I am assuming that devices still need a password to connect and that this function only gives me the ability to throttle / block devices once they are on the network.

      • CrimpOn's avatar
        CrimpOn
        Guru - Experienced User
        Jul 29, 2022
        trabba wrote:

        Hi Crimp on...this is the solution.  I have disabled access control.  I am assuming that devices still need a password to connect and that this function only gives me the ability to throttle / block devices once they are on the network.

        I have a suspicion that if you ever (even once) use the Orbi app feature to "Pause" a device (any device), that will instantly activate Access Control again.

        My appreciation for swear words increased exponentially when by accident I found Access Control ON.  WTF? AlaKazam!  etc. etc.

        How did THAT happen????