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trabba's avatar
trabba
Tutor
Jul 25, 2022
Solved

Cannot Unblock Occulus Quest

I successfully connected the Occulus Quest 2 to the Orbi RBR50.  It worked well for a couple of weeks.  When I used the "block internet access" function via the app it would not recconnect.  I have g...
  • CrimpOn's avatar
    CrimpOn
    Jul 25, 2022
    trabba wrote:
    Thanks Crimp on. Yep have followed this steps. Also went into the edit function to try an alternate way. This does not work either.

    Have you tried disabling Access Control completely?

trabba's avatar
trabba
Tutor
Jul 25, 2022
Thanks Crimp on. Yep have followed this steps. Also went into the edit function to try an alternate way. This does not work either.
CrimpOn's avatar
CrimpOn
Guru - Experienced User
Jul 25, 2022
trabba wrote:
Thanks Crimp on. Yep have followed this steps. Also went into the edit function to try an alternate way. This does not work either.

Have you tried disabling Access Control completely?

  • trabba's avatar
    trabba
    Tutor
    Jul 26, 2022

    Sure Have...access control is turned off and still the device is blocked

    • KevinLiT's avatar
      KevinLiT
      NETGEAR Moderator
      Jul 27, 2022

      Hello Trabba,

       

      Welcome to the NETGEAR Community!

       

      I understand that you are having difficulties changing the network access permissions on your RBR50 for your Occulus Quest. Please ensure that your device is not listed in the "view list of blocked devices not currently connected to the network" section.

       

      If your Occulus is listed remove it by selecting "REMOVE FROM THE LIST" before following the instructions below. 

       

      Please follow the instructions listed below to resolve this issue:

      • Select "Refresh" (Located on the right of  "EDIT")
      • Check the box of the Occulus Quest
      • Select "Allow"
      • Then select "Apply"

       

      Best,

      Kevin

      Community Team

      • trabba's avatar
        trabba
        Tutor
        Jul 28, 2022

        Thanks Kevin...still doesnt work with the Access control on.  Solution has been to turn off access control completely

  • trabba's avatar
    trabba
    Tutor
    Jul 28, 2022

    Hi Crimp on...this is the solution.  I have disabled access control.  I am assuming that devices still need a password to connect and that this function only gives me the ability to throttle / block devices once they are on the network.

    • CrimpOn's avatar
      CrimpOn
      Guru - Experienced User
      Jul 29, 2022
      trabba wrote:

      Hi Crimp on...this is the solution.  I have disabled access control.  I am assuming that devices still need a password to connect and that this function only gives me the ability to throttle / block devices once they are on the network.

      I have a suspicion that if you ever (even once) use the Orbi app feature to "Pause" a device (any device), that will instantly activate Access Control again.

      My appreciation for swear words increased exponentially when by accident I found Access Control ON.  WTF? AlaKazam!  etc. etc.

      How did THAT happen????