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Forum Discussion
Cannot update device names/types
My system consists of 1 RBR50 and two RBS50 satellites running in AP mode behind a router with DHCP server. Ever since I performed the firmware update to 2.3.5.30 (although I'm not 100% sure if it's...
Doing a factory reset only resets the configurat of the RBR and RBS back to factory defaults. Does not change actual FW versions to something else.
Possible a FW and data base issue. Something you might contact NG support about and see if they can help or at least let them know there is a problem here.
One thing to try, i would manually download the FW file for the RBR and usnig a wired PC, load the FW file, factory reset. Setup from scratch. Turn OFF ALL devices accept for the PC. Turn on 1 device and see if the RBR sees the device and see if you can edit the devices info. I would also do a IP address reservation on this device as well, save and apply. Turn the next device. Can you still edit device names?
Thanks for the help. Not a big issue of course. I won't do another firmware upgrade just for that. Takes too much time to get the Orbi system running again. The satellite connect process is tedious as well. I can still change the name, just not the type/model field before and the icon/type field behind the name. Not via the web browser and also not via the phone app. Icons simply go back to the default after 10 seconds. As I said: not a big deal, just annoying. Perhaps this disappears with the next update...
jtcommunity wrote:
Thanks for the help. Not a big issue of course. I won't do another firmware upgrade just for that.Great advice. I hope all goes well.:smileyhappy:
Something you might contact a Forum moderator about and let them know. Hopefully fixed on next update.
Enjoy.
jtcommunity wrote:
Thanks for the help. Not a big issue of course. I won't do another firmware upgrade just for that. Takes too much time to get the Orbi system running again. The satellite connect process is tedious as well. I can still change the name, just not the type/model field before and the icon/type field behind the name. Not via the web browser and also not via the phone app. Icons simply go back to the default after 10 seconds. As I said: not a big deal, just annoying. Perhaps this disappears with the next update...Problem got progressively worse after update of all Orbis to V2.5.0.38. Half of the device name entries can be changed, the other half refuses to change (at all). Doesn't matter if the device is connected to router or one of the satellites (my system has one RBR50 and two RBS50 satellites). After the update, I even switched off the satellites, deleted the device connection and reconnected them again. No change. If I look in the web interface of the satellites, 2.4 kHz connections are not shown (although they're definitely there, I pinged them) and the other device names show as "UNKNOWN" although they're specified in the RBR50. What's going on here? Do I have to completely reset the satellites and router to default after every firmware upgrade? Really?