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Forum Discussion

Star

Aug 29, 2019

Cannot update device names/types

My system consists of 1 RBR50 and two RBS50 satellites running in AP mode behind a router with DHCP server. Ever since I performed the firmware update to 2.3.5.30 (although I'm not 100% sure if it's...

Troubleshooting

Guru - Experienced User

Nov 12, 2019

Care to give v40 a try? Looks like one user said the naming of devices seems fixed for him.

https://community.netgear.com/t5/Orbi/Where-are-the-device-names-located-when-in-a-telnet-session/td-p/1822589/jump-to/first-unread-message

jtcommunity wrote:
My system consists of 1 RBR50 and two RBS50 satellites running in AP mode behind a router with DHCP server.
Ever since I performed the firmware update to 2.3.5.30 (although I'm not 100% sure if it's really related), in some cases and
for some of the connected devices I am not able to change their name/type/icon, not via the web interface nor the phone app.
Did anyone else notice this? Is this a bug in the firmware? Or do I neet to perform a reset of some sort to clean up the mess and start all over again associating MAC/IP numbers with names/types/icons? Any ideas?

jtcommunity
Star
Nov 12, 2019
No hurry. I'll wait for the next official update.
- Retired_Member
  Nov 12, 2019
  jtcommunity wrote:
  No hurry. I'll wait for the next official update.
  Smart decision. Official as in auto push. No more manual updates
  - StDupont
    Aspirant
    Nov 13, 2019
    No guarantee that an official release is any better...2.5.0.38 was an official release pushed out to ORBI, and I had to spend a few hours to get everything going again and the device naming issues still exists.
    
    I hesitated before updating to v2.5.0.38 - naming issue is kinda big deal as I have more than 30 connected devices and I don't remember all the Mac IDs by heart...
    
    1. One of the satellites had connection issues...I had to try moving it closer, factory reset (multiple times), etc...before it started to work like it did prior to the update...and I ended up moving the satellite back to its original location as well...which tells me the issues were firmware/software related, not the location/hardware.
    
    2. Not only are you not able to change/update device names, many device names are jumbled between them. A couple "unknown" devices popped up under blocked as well (I used MAC ID filter).
    
    So much for the official release...Hope Netgear releases a v3 soon...