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Forum Discussion
merrick777
Jan 09, 2021Aspirant
Cannot Update Firmware
Giving me such trouble: iPhone Orbi App keeps giving "Firmware Check Error" and I can't get past that. Tried orbilogin.net... The RBR50 and RBS50 say "Update Failed" when I attempt to update. My c...
FURRYe38
Jan 10, 2021Guru - Experienced User
You need to Manually downloaded v212 and applying Manually to the RBR using the RBRs web page:
https://kb.netgear.com/000060612/RBR50-RBS50-Firmware-Version-2-2-1-212
After v212 is apply follow the notes about applying 2.3.0.32
Or I believe you can go directly to v102 on the RBR.
merrick777 wrote:Giving me such trouble:
- iPhone Orbi App keeps giving "Firmware Check Error" and I can't get past that.
- Tried orbilogin.net... The RBR50 and RBS50 say "Update Failed" when I attempt to update. My current version on both is V2.1.4.16_1.0.0.11. For RBW30, it says that there are no new versions (I currently have v2.6.1.6)
- Manual Update Attempt for RBS50... both versions 2.7.2.102 and 2.6.1.40 give same error when I try to manually update: - "This firmware file is incorrect! Please get the firmware file again and make sure it is the correct firmware for this product."
- Manual Update Attempt for RBR50... This device doesn't show on the 'manual update' screen and therefore I cannot update (see attached pic).
I'm unsure what other steps I need to take... I'd appreciate any help. Thx
- FURRYe38Jan 10, 2021Guru - Experienced User
And if your RBR has a verizon branded FW, you'll need to contact Verizon about there FW as Verizon develops there own FW for Obri HW based used sold by Verizon.
I wanna say that someone was able to load stock NG FW on Verizon branded Orbis using TFTP maybe?
- merrick777Jan 10, 2021Aspirant
FURRYe38 wrote:And if your RBR has a verizon branded FW, you'll need to contact Verizon about there FW as Verizon develops there own FW for Obri HW based used sold by Verizon.
I wanna say that someone was able to load stock NG FW on Verizon branded Orbis using TFTP maybe?
FURRYe38 , thanks so much.... I tried v.2.2.1.212 as you stated but it didn't take that either. Yes, it's a Verizon branded device so now I'm searching Verizon for the updates. I found a few other people in verizon community boards who were looking to update theirs, but no direct answers that I've found ye. In case needed, what is TFTP?
- FURRYe38Jan 10, 2021Guru - Experienced User
https://community.netgear.com/t5/Orbi/Upgrading-ISP-branded-Verizon-Orbi-RBR50-and-Orbi-RBS50-to-new/m-p/1978380/highlight/true#M103180
https://community.netgear.com/t5/Orbi/Orbi-RBK50-upgrade-ISP-branded-old-firmware-to-latest-firmware/m-p/1920034/highlight/false#M93253