NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Cannot Update Orbi RBW30 Firmware to 2.3.5.6
Looking to update the firware for my satelites (both RBW30) from 2.3.0.4 to the lastest version - 2.3.5.6. The web interface shows "downloading firmware" for both using the auto-check but then sudden...
- An Orbi system has only one Administrative password. Satellites pick up the password from the router automatically. Once you get the firmware file onto your computer and extract the .img file from the .zip file, log directly into the satellite and use the "Firmware Update" menu choice.
- I think Netgear has problem on the web site. Every firmware update I have ever seen is a zip file with two contents (a) an information page and (b) an image file ".img". I have never seen a ".chk" file as part of a firmware update. Either the RBW30 is "different", or Netgear's web site does not have the correct file.
Blanca_O Maybe Netgear can look into this?
CrimpOn wrote:
I have never seen a ".chk" file as part of a firmware update. Either the RBW30 is "different", or Netgear's web site does not have the correct file.
Some Netgear stuff used chk files.
For example, the D6400. The firmware for the RBW30 and RBS40V also comes as .chk files.
There is even a reference to this in the Orbi user manual.
So there is nothing wrong on the Netgear website.
michaelkenward wrote:
There is even a reference to this in the Orbi user manual.Correct, as usual. On page 85. So, the manual update menu selection on the satellite should recognize the .chk file as what it wants.
My theory, backed up with zero evidence, is that the user was trying to apply the firmware for one device, maybe the router, to the satellite.
The update process is not that clear, which is why I tried to explain it with my step-by-step routine