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Forum Discussion
dl42
Oct 16, 2021Aspirant
Canon Printer
Hi I have a wierd one! I have Canon MG5750 allinone printer connected to the orbi RBK13 system via wifi. Happened to notice one day it was printing very slowly with long delays of doing nothing pa...
dl42
Oct 17, 2021Aspirant
RBR to sat1 3m through an internal wall.
RBR to sat2 7m on upper floor through 2 internal walls and ceiling.
printer to RBR 2.5m in the same room.
printer connected to RBR shows 75% for both signal and quality.
printer connected to sat1 shows 45% signal and 35% quality.
printer connected to sat2 shows 35% for both signal and quality.
The printer will always connect to the weakest signal.
Will only connect to RBR when both satellites are off.
JustMe27
Oct 17, 2021Guide
Consider clearing the WiFi settings on the printer. The Canon site should be able to tell you how to do a factory reset. Before reattaching your printer to the network power down the satellite(s). Reconnect the printer to the router. Let the connection settle a bit. Print a page. After things are working well, power the satellite(s) back up.
My fantasy is that the printer will stay with the router.
I had some luck doing this with an HP printer.
Good luck!
- dl42Oct 18, 2021Aspirant
I had already tried clearing and reseting the wifi settings which made no difference but had not done a full reset on the printer.
I have done so now and turned off all bar the RBR. All set up and connected fine but as soon as the printer is switched off and on or comes out of sleep it will connect to the weakest satellite/signal.
Very odd!
All other devices in the house phones, tablets, laptops behave as expected - connect to the strongest signal/satellite.
Clearly a Canon issue - waiting for them to come back to me but not holding my breath!
- JustMe27Oct 18, 2021Guide
dl42:
Aargh! I'm sorry it didn't help. Come on, Canon!
dl42 wrote:I had already tried clearing and reseting the wifi settings which made no difference but had not done a full reset on the printer.
I have done so now and turned off all bar the RBR. All set up and connected fine but as soon as the printer is switched off and on or comes out of sleep it will connect to the weakest satellite/signal.
Very odd!
All other devices in the house phones, tablets, laptops behave as expected - connect to the strongest signal/satellite.
Clearly a Canon issue - waiting for them to come back to me but not holding my breath!