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Forum Discussion
Can't access internet through wifi
Moved hardware to new home, now can't access internet. Orbi and Arris modems were disconnected for several months during the move. Hardware: Arris SB6183 modem, Mediacom provider. Internet connectio...
Start from basics.
Can you get the Arris SB6183 modem to connect to the Internet on its own?
Is that what thnis means?
Scarbar wrote:
Mediacom provider. Internet connection good via ethernet on PC.
If this is hardware that you have moved from one place to another, you should "factory reset" everything and set them up from scratch. They need to forget your old internet settings.
Be sure to restart your network in this sequence:
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it connect.
- Turn on computers and rest of network.
Michael,
Thanks for the reply. Yes. PC is working normally via the SB modem and an ethernet connection. I am shutting down to try your reset now.
Scarbar