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Can't access internet through wifi
Moved hardware to new home, now can't access internet. Orbi and Arris modems were disconnected for several months during the move. Hardware: Arris SB6183 modem, Mediacom provider. Internet connectio...
What Firmware version is currently loaded?
Scarbar wrote:Moved hardware to new home, now can't access internet. Orbi and Arris modems were disconnected for several months during the move.
Hardware: Arris SB6183 modem, Mediacom provider. Internet connection good via ethernet on PC.
Orbi and satellite worked well at previous house. Seemed to set up normally as all ios devices connected automatically. But, receive 'SSL error' or 'A server w/ the specified host name could not be found' on all sites.
Reset to factor default settings and set up from scratch again but still no wifi internet.
Have exhausted all site and UTube troubleshooting suggestions.
Thanks in advance for any ideas.
I can't tell from the App and can't get the routerlogin.com page to load from my browser. Tried to update the firmware from the app but since the Orbi can't get to the internet that failed.
So lets try this. Power OFF the ISP modem for 1 minute. Connect a wired PC to the RBR in back. Press the reset button in back for 15 seconds then release. Power ON the ISP modem and let it sync. When you see the top ring LED start to slowly pulsate WHITE, use a web browser and access the RBRs web page at 192.168.1.1 or orbilogin.com. Walk thru the setup wizard. This should help you get the RBR connected to the modem. Complete the setup wizard. I would not enable Circle or Armor.
Be sure to setup a custom SSID name and password. Use something different for the SSID name. Can be anything. Fun or intuitive.
Check internet connect with the wired PC. Then check with a wireless device.
Let us know how this goes.
Furry,
Interesting. Let me make sure I understand. I only have one ethernet 'in' port on my PC (Windows). I should take the switch end of this cable and plug it into the RBR50, I assume, into the yellow ethernet port. (Which is now connected to my switch).
The Surfboard modem only has one ethernet out port and it is connected to the switch which powers all my gear, AV, streaming box, NAS, etc.
Or, should I leave the ethernet cord connected from the switch in the yellow slot and plug the PC into one of the other RBR50 router ethernet ports?
Greatly appreciate the help!
Scarbar