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Forum Discussion

Sisaket's avatar
Sisaket
Aspirant
Jul 03, 2019

Can't access Orbi Remote Management Web Interface

Is remote management still available with the Orbi app

when I try to turn on through the app I get an error message that some error has occurred while enabling/disabling remote management.

the option is also greyed out when I login using the web interface

2 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    Hmmmm. Puzzling.  When I select Remote Management from "Settings" on the Android Orbi app, the screen pops up and before I can do anything it immediately goes to the "Security" screen and asks me to log in.  As I have not signed up for Armor, I cannot "log in", and thus have no idea what would happen if I did.  (I am one of the "old farts" who is at home most of the day and Remote Management isn't useful, so I don't activate it.)

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Please post here in the Orbi app forum for additional help and information:

    https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app


    Sisaket wrote:

    Is remote management still available with the Orbi app

    when I try to turn on through the app I get an error message that some error has occurred while enabling/disabling remote management.

    the option is also greyed out when I login using the web interface