Can't activate Security feature I purchased in ORBI app

Question

Orbi app, iOS14.4Noticed Security feature (by Bitdefender) had expired. App automatically directed me to Bitdefender website. Bought the product. Got activation code on email. Tried to access the same feature in Orbi App, but instead of getting the correct screen where I could insert the activation code, It took me to the same Bitdefender website and asking to purchase the product.How can I activate the product?This Bitdefender support-page shows how it should go, but when I do so it just takes me to the purchasing page.https://www.bitdefender.com/consumer/support/answer/27904/Any ideas?

michaelkenward · Answer

mksep&nbsp;wrote:
Orbi app, iOS14.4Noticed Security feature (by Bitdefender) had expired. App automatically directed me to Bitdefender website. Bought the product.

That would be Armor?
&nbsp;
Armor has its own bolt hole:
&nbsp;
NETGEAR Armor - NETGEAR Communities
&nbsp;
You might do better to try there.
&nbsp;
Or in the Orbi support area:
Orbi - NETGEAR Communities

mksep · Answer

oh, yes! Thanks for correcting!

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Can't activate Security feature I purchased in ORBI app

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