Can't change icons of attached devices

Just to make sure (and, I might have been blind and missed the answer in the earlier parts of the thread): Have you ever gone into the router's web admin page, click on Attached Devices, and then click on at least one device on your network, and change the Device Model, Device Name and Device Type settings from the screen that would show up? If you didn't, these variables might have never been created because the router didn't need them. Since I have done this for every single device on my network, something like ~50-55 devices by now, I do see them in my "nvram show" output: 54 names and 11 types, actually. And, that is a bit strange. I did a nvram show on another switch that I properly and manually typed as switch, but its data doesn't have a orbi_dev_type_ntgrXX associated with its MAC address althought it has orbi_dev_name_ntgrXX. So, there must also be some other way each device's type is known to the router. Weird.

Oh, yes.  The reason I dread a "factory reset" is that I have (a) assigned IP addresses, (b) given specific names, and (c) changed the device type spelling (and icon) on over 30 devices.

I just now did a telnet to my Orbi router and entered

config get orbi_dev_type_ntgr2

and got... nothing.  tried a bunch of other numbers as well, such as 3, 4, 5, 6, 7, 8, 9, 10, 21, 31.

And, when I do nvram show there is not a single line spelled orbi_dev_type_ntgrxx. Not one.

I realize that the integer "numbers" are related to icon files.  Would be interesting to see where the heck they are.

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CrimpOn wrote:

Oh, yes.  The reason I dread a "factory reset" is that I have (a) assigned IP addresses, (b) given specific names, and (c) changed the device type spelling (and icon) on over 30 devices.

Yup. Exactly the boat I am on... :( 

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CrimpOn wrote:

Oh, yes.  The reason I dread a "factory reset" is that I have (a) assigned IP addresses, (b) given specific names, and (c) changed the device type spelling (and icon) on over 30 devices.

 

I just now did a telnet to my Orbi router and entered

config get orbi_dev_type_ntgr2

and got... nothing.  tried a bunch of other numbers as well, such as 3, 4, 5, 6, 7, 8, 9, 10, 21, 31.

And, when I do nvram show there is not a single line spelled orbi_dev_type_ntgrxx. Not one.

 

I realize that the integer "numbers" are related to icon files.  Would be interesting to see where the heck they are.

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Do you have any orbi_dev_nameXX and orbi_dev_name_ntgrXX? If so, I wonder if at times the icon implies the type. In which case, why do I even have ANY orbi_dev_type_ntgrXX variables. Lol!

Tuna

Not sure what any of this means:

root@Matrix:/# root@Matrix:/# nvram show | grep 08:36:C9:0B:37:21 satellite1=08:36:C9:11:90:95 192.168.1.90 RBS50 5VF1935K02D98 -95 V2.3.5.30 1 08:36:C9:0B:37:21 wired 1 -95 satellite2=28:80:88:DD:24:99 192.168.1.88 RBS20 5DL88C5X0C61D -95 V2.3.5.26 1 08:36:C9:0B:37:21 wired 1 -95 orbi_dev_name2=08:36:C9:0B:37:21 Matrix satellite3=08:36:C9:11:90:31 192.168.1.43 RBS50 5VF1935L02D99 -95 V2.3.5.30 1 08:36:C9:0B:37:21 wired 1 -95 satellite4=28:80:88:E0:E8:FB 192.168.1.56 RBS20 5DL88C5N0E7B6 -95 V2.3.5.26 1 08:36:C9:0B:37:21 wired 1 -95 access_control46=0 08:36:C9:0B:37:21 0 32966 Unknown 0 0 disconn_sate1=08:36:C9:11:90:95,0,0,08:36:C9:0B:37:21,0 disconn_sate2=28:80:88:DD:24:99,0,0,08:36:C9:0B:37:21,0 disconn_sate3=08:36:C9:11:90:31,0,0,08:36:C9:0B:37:21,0 disconn_sate4=28:80:88:E0:E8:FB,0,0,08:36:C9:0B:37:21,0 root@Matrix:/# root@Matrix:/#

Not sure what any of this means:

root@Matrix:/# root@Matrix:/# nvram show | grep 08:36:C9:0B:37:21 satellite1=08:36:C9:11:90:95 192.168.1.90 RBS50 5VF1935K02D98 -95 V2.3.5.30 1 08:36:C9:0B:37:21 wired 1 -95 satellite2=28:80:88:DD:24:99 192.168.1.88 RBS20 5DL88C5X0C61D -95 V2.3.5.26 1 08:36:C9:0B:37:21 wired 1 -95 orbi_dev_name2=08:36:C9:0B:37:21 Matrix satellite3=08:36:C9:11:90:31 192.168.1.43 RBS50 5VF1935L02D99 -95 V2.3.5.30 1 08:36:C9:0B:37:21 wired 1 -95 satellite4=28:80:88:E0:E8:FB 192.168.1.56 RBS20 5DL88C5N0E7B6 -95 V2.3.5.26 1 08:36:C9:0B:37:21 wired 1 -95 access_control46=0 08:36:C9:0B:37:21 0 32966 Unknown 0 0 disconn_sate1=08:36:C9:11:90:95,0,0,08:36:C9:0B:37:21,0 disconn_sate2=28:80:88:DD:24:99,0,0,08:36:C9:0B:37:21,0 disconn_sate3=08:36:C9:11:90:31,0,0,08:36:C9:0B:37:21,0 disconn_sate4=28:80:88:E0:E8:FB,0,0,08:36:C9:0B:37:21,0 root@Matrix:/# root@Matrix:/#

This is the key to my problem.  How can some of you have a variable named orb_dev_typexx and I do not?

My orbi_dev_name_ntgrxx entries have the MAC address, followed by a number, followed by a description.  I believe the number is an index into the table of device icons.

Just to put an update on this thread: Since my last post here, I have added a bunch of devices to my network, and rather randomly either the Device Model (orbi_dev_name_ntgrXX; I am up to XX=66) and/or the Device Type (orbi_dev_type_ntgrXX) on the Edit Device page didn't result in the correct setting actually taking place, therefore requiring me to go through telnet to create/set the proper config variables. I had also created a support case for this exact issue the first time I had run into it (Case #41517573), but as soon as I "fixed" it manually via telnet and config variable shenanigans, it got closed.

I am not sure if the firmware dev team even has this on their radar, but they absolutely should. This is clearly a bug in the firmware code dealing with the creation of these config variables. It must be error'ing out at certain device names/types or at a certain XX value, or some local buffer is just not big enough and the config creation code is running out of space while trying to do the right thing.

Therefore, I am tagging Blanca_O. This really does need to be escalated.

Thanks

Tuna

I have the same issue. Using the genie interface leads to some devices refusing to accept the device name I enter or not switching to the icon I chose. In the Android app, it readily accepts the name, but sometimes won't display the icon I selected and revert back to whatever it was before I saved.

(Also, changing icons in the Android app updates the icons in the genie interface, but the only problem is that some icons just revert back mysteriously in Android.)

I am having the exact same issue. I can change the names no problem. But only some of the icons change. The remainder go back almost instantly.