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Forum Discussion
Rikerrock
Jul 29, 2019Tutor
Can't change icons of attached devices
Have most updated firmware. I click on attached devices and then click on say a HP printer and I change the icon to printer. Says updating, but right back to standard icon. Any suggestions?
NLMT
Nov 09, 2019Aspirant
I have an Orbi RBR50 with 2 satellites. Since the last firmware update, the device names and descriptions were all changed...ALL of them. One of my Rokus became a camera. I tediously changed ALL of them. No easy task. I had to go to each device to get the IP address and MAC numbers. Unfortunately, the device descriptions changed again on refresh or closing and opening the app or screen. This occurred with the Android app and the online address. I have given up. A total waste of time. Thank goodness I have a massive amount of security redundancy, otherwise it might be impossible to monitor! I am also noticing another change. When rebooting the router, the satellites won't connect. The satellites stayed solid blue for over 10 minutes. It's quite a process now to get the satellites synced up after reboot. NETGEAR, please fix V2.5.0.38 update.
Ozone777
Dec 25, 2019Tutor
Having similar issue.
Can't change device name, model, or icon/type.
Any changes revert,instantly, back to their original settings.
When is then next firmware release?
- CrimpOnDec 25, 2019Guru - Experienced UserThere is no published schedule. There have been four months between releases, and less than a month.
Sorry. - EduardHDec 25, 2019GuideOnly fix for now is to downgrade to the last stable version 3.0... advise of Netgear support...
- coberfrancDec 26, 2019Aspirant
I can confirm downgrading to Firmware 2.3.5.30 resovled my issue with the Device Names not changing. After I downgraded, I was able to change the names as well as the icons. The only issue is, there are not as many icons in the older version.
Once again, Netgear really needs to work on the software side of the house. Their QA stinks. I have no confidence that the next release is going to fix the icon issue and I am now going to miss other critical updates because of their poor updates.
- Keith_1952Dec 26, 2019Tutor
I agree regarding Netgear support. I feel abandoned as a Netgear customer and owner of an RBR20 router. The company has probably made the same mistake that has destroyed so many other companies such as Sears and Boeing: placing MBAs and other bean-counters in C-level positions, rather than engineers and others with experience in the core products and services with a focus on quality. Anytime the company culture becomes terminally infected with the Wall Street near-term disease, The End will not be far off.