NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Rikerrock
Jul 29, 2019Tutor
Can't change icons of attached devices
Have most updated firmware. I click on attached devices and then click on say a HP printer and I change the icon to printer. Says updating, but right back to standard icon. Any suggestions?
Ozone777
Dec 25, 2019Tutor
Having similar issue.
Can't change device name, model, or icon/type.
Any changes revert,instantly, back to their original settings.
When is then next firmware release?
EduardH
Dec 25, 2019Guide
Only fix for now is to downgrade to the last stable version 3.0... advise of Netgear support...
- coberfrancDec 26, 2019Aspirant
I can confirm downgrading to Firmware 2.3.5.30 resovled my issue with the Device Names not changing. After I downgraded, I was able to change the names as well as the icons. The only issue is, there are not as many icons in the older version.
Once again, Netgear really needs to work on the software side of the house. Their QA stinks. I have no confidence that the next release is going to fix the icon issue and I am now going to miss other critical updates because of their poor updates.
- Keith_1952Dec 26, 2019Tutor
I agree regarding Netgear support. I feel abandoned as a Netgear customer and owner of an RBR20 router. The company has probably made the same mistake that has destroyed so many other companies such as Sears and Boeing: placing MBAs and other bean-counters in C-level positions, rather than engineers and others with experience in the core products and services with a focus on quality. Anytime the company culture becomes terminally infected with the Wall Street near-term disease, The End will not be far off.
- RikerrockDec 26, 2019TutorSo basically they don’t care to fix it or update the system so I’ll prob just return the three router combo orbi system and two additional units to Costco. They’ll take it back and get a different mesh system. Sad it has to come to this. I get that fixes can take some time but no word on when or if they are even doing anything. Terrible setvixe