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Forum Discussion

Starhalls's avatar
Starhalls
Follower
Mar 21, 2018

Can't Connect Amazon Echo or Echo Dot To New Orbi Wifi..Help!

So we just got a new Orbi system (RBK50) and all devices connect just fine EXCEPT our Amazon Echo's and Echo Dot's. They won't connect to our wifi at all. I even tried deregistering one of the Echo's...
Troubleshooting
jgvardaman's avatar
jgvardaman
Aspirant
Apr 12, 2019

Thanks to the person that suggested manually adding the network to the Alexa hardware - this worked for me every time...though a pain that you can't have Amazon remember the network or just click on the existing network.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 12, 2019

Something you might mention to Amazon to make an improvent with. :smileywink:

jgvardaman wrote:

Thanks to the person that suggested manually adding the network to the Alexa hardware - this worked for me every time...though a pain that you can't have Amazon remember the network or just click on the existing network.

 

  • guzzijason2's avatar
    guzzijason2
    Guide
    Apr 12, 2019

    Strange. I've connected numerous Echo devices to my Orbi network, and it simply *just worked*. No special jumping through hoops required.

     

    __Jason