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Forum Discussion
Can't Connect Amazon Echo or Echo Dot To New Orbi Wifi..Help!
So we just got a new Orbi system (RBK50) and all devices connect just fine EXCEPT our Amazon Echo's and Echo Dot's. They won't connect to our wifi at all. I even tried deregistering one of the Echo's...
I had this same problem. When you log in to orbilogin.com, click the advanced tab, click on setup, click on wireless set up, un check Enable AX, apply changes, unplug router, wait 30 seconds, plug router back in, echos will connects without issue.
I too recently bought the new wifi 6 router system and I am confused; didn't I just pay $700 for the AX features? Wouldn't disabling this just simply make it a non-wifi 6 router? I did try this solution and sure enough, it let me connect, but then I switched it back and it would no longer connect.
Help me understand if disabling AX does not impact performance?
molson1020 wrote:I too recently bought the new wifi 6 router system and I am confused; didn't I just pay $700 for the AX features? Wouldn't disabling this just simply make it a non-wifi 6 router? I did try this solution and sure enough, it let me connect, but then I switched it back and it would no longer connect.
Help me understand if disabling AX does not impact performance?
Yes, it's not ideal for you to disable AX on your new AX router and will impact performance for wifi 6 devices (like iPhone 11 Pro). Instead, first try setting CTS/RTS to 2347 in Advanced...Wireless Settings at http://orbilogin.com/start.htm This fixes some wireless compatibility issues with the Orbi AX.
See the Orbi AX forums for other threads specific to the AX systems: https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax
