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Forum Discussion
HoustonRider
Nov 07, 2019Aspirant
Cant connect Orbi Sat to Orbi Router while in AP mode on AT&T Fiber
Im using my Orbi RBR40 Router in AP mode for AT&T Fiber. Every wireless device is connecting to the Router, none on the Satellites. Router Firmware Version V2.3.5.30 Satellites Firmware Version...
- Nov 07, 2019
I couldnt get the Sats to sync to the Router, so I again reset the Router/all Sats to Factory defaults, rebooted and plugged Ethernet direct to Router, while leaving it also connected to the ATT modem. The web startup detected the AT modem and said I could continue in Router mode..... so, I went on with it, reset to my previous password, relocated all of the satellites, and it all looks to be working properly.
I uninstalled all devices from the Orbi app as well, it detected them and its working as well.
I still have 17 out of 18 devices connected to the router, only one shows to be connected to one of the satellites. Not sure how to "tell it" which devices. The router is in a closet behind a fireplace, in another room, and satellites are in further points around the house. Yet almost all still point to the router.
Looks like it is solved, I appreciate the efforts this afternoon! Thanks!
CrimpOn
Nov 07, 2019Guru - Experienced User
HoustonRider wrote:Im aware the satellites need to be updated, how can I update them in AP mode? I've tried using ethernet to connect, but still showing "waiting for connection" on orbilogin.com. I can download the updates, but no way to get to the satellites.
I believe the issue is using "orbilogin.com" in the web browser with an ethernet connection. Ordinarily, the Orbi router translates "orbilogin.com" to the IP address of the Orbi router. When in AP mode, my understanding is that the Orbi continues to do this for WiFi devices, but does not do so for ethernet connected devices. Can you please try this:
- Use a web browser on a WiFi device (smartphone, whatever) and connect to "orbilogin.com".
- Open the attached devices page and write down the IP address of the Orbi satellite you wish to update.
- Connect to the satellite IP address using your ethernet connected device: http://<ip of satellite>.
- Use the "Firmware Update" choice on the satellite Home Page.
Or.... I have memories of things that are not correct. (sigh)
HoustonRider
Nov 07, 2019Aspirant
This worked. I logged in via my Mac and jotted down all the IP addresses, then directed browser to each. Looks like Im in now. Hopefully updating works.
Thanks!
Thanks!
- FURRYe38Nov 07, 2019Guru - Experienced User
There ya go. After manually sending the file. Let it process. Reset the RBS after wards by pressing the reset button for 15 seconds, then go to readd. I'd to one at a time.
HoustonRider wrote:
This worked. I logged in via my Mac and jotted down all the IP addresses, then directed browser to each. Looks like Im in now. Hopefully updating works.
Thanks!- HoustonRiderNov 07, 2019Aspirant
ok thanks.
but I need to reset and re-add the Router as well? Im using ATT Fiber and the only way (that I am aware) to use this with Orbi is to run AP mode, then add Satellites. Im not sure I remember how to set up the Orbi Router new with the ATT modem.
- CrimpOnNov 07, 2019Guru - Experienced User
If the Orbi is working in AP mode, then it's "working". Disabling WiFi on the AT&T router happens on the AT&T.
(That "landing page" you mentioned?)
Or, a call to AT&T and ask them to "turn off the WiFi"
- AnonymousNov 07, 2019
HoustonRider wrote:
This worked. I logged in via my Mac and jotted down all the IP addresses, then directed browser to each. Looks like Im in now. Hopefully updating works.
Thanks!Good luck...we'll look for your next post about firmware issues. Not clear from your original post why you thought you needed update anything in the first place..??
- HoustonRiderNov 07, 2019AspirantI have two satellites that are not connected to the Router.
- FURRYe38Nov 07, 2019Guru - Experienced User
Let us know after you get them updated with FW, if they connect to the RBR using the button press.
I would do this while in the same rooms as the RBR. If you can get them correctly connected, then turn off and place back in remote locations.
HoustonRider wrote:
I have two satellites that are not connected to the Router.