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Forum Discussion
HoustonRider
Nov 07, 2019Aspirant
Cant connect Orbi Sat to Orbi Router while in AP mode on AT&T Fiber
Im using my Orbi RBR40 Router in AP mode for AT&T Fiber. Every wireless device is connecting to the Router, none on the Satellites. Router Firmware Version V2.3.5.30 Satellites Firmware Version...
- Nov 07, 2019
I couldnt get the Sats to sync to the Router, so I again reset the Router/all Sats to Factory defaults, rebooted and plugged Ethernet direct to Router, while leaving it also connected to the ATT modem. The web startup detected the AT modem and said I could continue in Router mode..... so, I went on with it, reset to my previous password, relocated all of the satellites, and it all looks to be working properly.
I uninstalled all devices from the Orbi app as well, it detected them and its working as well.
I still have 17 out of 18 devices connected to the router, only one shows to be connected to one of the satellites. Not sure how to "tell it" which devices. The router is in a closet behind a fireplace, in another room, and satellites are in further points around the house. Yet almost all still point to the router.
Looks like it is solved, I appreciate the efforts this afternoon! Thanks!
FURRYe38
Nov 07, 2019Guru - Experienced User
Let us know after you get them updated with FW, if they connect to the RBR using the button press.
I would do this while in the same rooms as the RBR. If you can get them correctly connected, then turn off and place back in remote locations.
HoustonRider wrote:
I have two satellites that are not connected to the Router.
HoustonRider
Nov 07, 2019Aspirant
I couldnt get the Sats to sync to the Router, so I again reset the Router/all Sats to Factory defaults, rebooted and plugged Ethernet direct to Router, while leaving it also connected to the ATT modem. The web startup detected the AT modem and said I could continue in Router mode..... so, I went on with it, reset to my previous password, relocated all of the satellites, and it all looks to be working properly.
I uninstalled all devices from the Orbi app as well, it detected them and its working as well.
I still have 17 out of 18 devices connected to the router, only one shows to be connected to one of the satellites. Not sure how to "tell it" which devices. The router is in a closet behind a fireplace, in another room, and satellites are in further points around the house. Yet almost all still point to the router.
Looks like it is solved, I appreciate the efforts this afternoon! Thanks!
- FURRYe38Nov 07, 2019Guru - Experienced User
Might look at this suggestion if your using the isp modem/router in router mode with the Orbi router in router mode:
Disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can keep the Orbi router in Router mode.
Glad the system is up and running for you now. I recommend making a backup configuration to file on the RBR for safe keeping. Helps save time if a reset is needed in the future.
Enjoy. :smileywink: - CrimpOnNov 07, 2019Guru - Experienced User
HoustonRider wrote:I still have 17 out of 18 devices connected to the router, only one shows to be connected to one of the satellites. Not sure how to "tell it" which devices.
One of the frustrating features of mesh networks is that the device decides which access point it will connect with. Truly mobile devices, such as smart phones, are designed to constantly compare access points and switch to a different one when that connection would be better. There are a number of internet standards to guide this behavior, and the Orbi supports all of them. However, devices that typically remain in one place usually are not programmed to "roam". As a result, when the Orbi router begins broadcasting WiFi first and the device is already looking for a connection, the device may attach to the Orbi router and simply "quit looking." One solution that sometimes works is to tell the device to "forget" the Orbi WiFi, then select the Orbi from the list of available WiFi networks, and see if will connect to a satellite instead.
HoustonRider wrote:The router is in a closet behind a fireplace, in another room,
Depending on how much brick is in the fireplace/chimney, this may affect WiFi signal strength for devices on the "other side" of the fireplace.
- HoustonRiderNov 07, 2019AspirantDepending on how much brick is in the fireplace/chimney, this may affect WiFi signal strength for devices on the "other side" of the fireplace.
it’s 6” or more of solid rock, then 3’ of wall space and every device connected to the router is on the opposite side of the fireplace. No trouble connecting. Just can’t get any of them to connect to the satellites. Crazy.
And the 2.4/5.0 radios are disabled on the ATT modem, nothing changed when I reset the Orbi Routers.
I want to add the outdoor satellite for the garage and back patio areas, but wanted to make sure this set up was 100% before I proceed.- CrimpOnNov 07, 2019Guru - Experienced User
You might try restarting some of the devices that "should" connect to a satellite and see if they still pick the router over the closest satellite.