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Forum Discussion
greencurry
Jan 10, 2019Follower
Can't connect to the internet
I can't connect to the internet. My devices see the router but it will not connect. I am getting a signal from the modem when I use an ethernet cable directly to my computer so it looks as though t...
FURRYe38
Jan 10, 2019Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too? Built in router here by chance? If so, Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop