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Kyle0721's avatar
Kyle0721
Follower
Oct 13, 2020

Cant connect

Out of nowhere half of the devices on my network wouldn’t receive internet from the router while still being connected to it, I played around with it within the app and content reboots and got some to begin to work again, now my main problem is a windows 10 computer which I can only get to connect to the guest network and it still won’t receive an internet connection from it. How do I fix this?

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Has a power off of the system for 1 minute then back on been performed?

     

    What Firmware version is currently loaded?


  • Kyle0721 wrote:
    Out of nowhere half of the devices on my network wouldn’t receive internet from the router while still being connected to it, I played around with it within the app and content reboots and got some to begin to work again, now my main problem is a windows 10 computer which I can only get to connect to the guest network and it still won’t receive an internet connection from it. How do I fix this?

    Power down the Windows 10 PC, unplug the power for 1 minute, then plug it back in, boot it up, forget the WIFI network and re-join.