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Forum Discussion
capacytron
Feb 28, 2024Aspirant
Can't coonect Orbi RBR50 satellite after moving to new appartment
I have Orbi RBR50 + 1 satellite, firmware version 2.7.4.24 There were no issues with it in old apartment. I moved, head device works well, connected to internet and does the thing. For some reaso...
- Mar 01, 2024
Schema needs to look this way
INTERNET
|
telia_router
lan_port_0 lan_port_1
|
RBR
|
RBS
FURRYe38
Feb 29, 2024Guru - Experienced User
System is behind in FW:
- capacytronFeb 29, 2024Aspirant
Why is it a problem... ? I just moved devices from one apartment to another... Why would FW affect it? they were just few hours offline.
- FURRYe38Feb 29, 2024Guru - Experienced User
Check LAN cabling between the RBR and RBS. CAT6 UTP is recommended.
Any LAN switches in between them? If so, brand and model please.
- capacytronFeb 29, 2024Aspirant
My schema looks this way
INTERNET
|
telia_router
lan_port_0 lan_port_1
| |
RBR RBS
telia_router is SAGEMCOM C5 50001
- capacytronFeb 29, 2024Aspirant
Anyway, I can't update it since I have no access to Orbi satellite, it even can't sync when placed 10 cm away from Orbi Router.
- KevinLiTFeb 29, 2024NETGEAR Moderator
Hello capacytron ,
Welcome to the NETGEAR Community!
Your RBR50 needs to be connected to your RBS50. Your network schema connects the RBR50 and the RBS50 to the ISP router. However, your RBS50 needs the RBR50 to connect to the internet.
One way to solve this issue would be to add an unmanaged switch to your network and connect both the RBR50 and your RBS50 to that switch, then connect your ISP router to the WAN port on your RBR50.
Please visit the link below for additional information on the suggested network topologies for your Orbi Mesh system:
Orbi WiFi System (netgear.com) (Page 15)
Best,
Kevin
Community Team
- capacytronFeb 29, 2024Aspirant
Hi Kavin, thanks for your response.
now I get the problem. TBH, I don't fully follow why it can't work through ISP router. RBR can send UPD multicast to locate RBS in the same network...
Why it doesn't work via wifi? RBR wifi network is available at RBS location (5 meters away)
Can I use same wire and connect RBS directly to RBR? They can't sync even if they are placed 10 centimeters away from each other.