Can't enable and disable devices in Orbi App (no slider)

Question

Initially we were able to enable and disable any device in the Orbi App. The day I disabled one device and wanted to enable it back the slider had disappeared. We have RBK50 as the main router. We gave the Verizon router back which we wer epaying a monthly fee. How do we get the slider back? We need to get the device back on again to use it.

Why would the slider suddenly go away?

Thank you!

FURRYe38 · Answer

Netgear has set up a community forum specifically for the Orbi App product. Most of the people who watch that forum are more likely to have experience with Orbi App and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
Good Luck.

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Can't enable and disable devices in Orbi App (no slider)

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