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mnspink's avatar
mnspink
Aspirant
Aug 02, 2017

Can't Enable VPN after V1.12.0.18 Update

After updating the firmware, I cannot enable VPN (I previously had it enabled). 

 

I re-enabled Dynamic DNS, and when I click the Show Status button, it returns "x.mynetgear.com updated successfully at TIME"

 

However, when I click on "Enable VPN Service" and then click "Apply", the screen just refreshes and the check-box goes back to unchecked. 

 

Any ideas?

 
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3 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Aug 04, 2017

    Did you try to use another web browser?

     

    DarrenM

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator
        Aug 10, 2017

        Try Internet explore also make sure a pop up blocker or firewall is no causing a issue.

         

        DarrenM