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Can't find/see Orbi (RBR50) router after reboot
Have a RBK50-kit (router + one satellite) that have been working just find for about 6-7 months. Experienced some performance issues, and performed a reboot of the router. The RBR50 is set up as a ro...
FTTH-gateway is called FMG-3542 operating in bridgemode. Not any issues with this. Connected my old Asus RT-AC3200, as a replacement for the now non-working Orbi, and it works with it. As mentioned, the Orbi have been in use for 6-7 months without any issues before I rebooted it, and after the reboot it does not seem to start (power led is green, no light in the "top led").
Orbi was running in routermode. Have one satellite - this with cabled back-haul. Devices connected with cable to the Orbi-router does not get IP etc.
I can't see that your other questiuons have relevance - the Orbi will not boot up. It is not a connection issue or a coverage issue. I'm not able to change any settings since the unit can't be accessed.
Has a factory reset been performed with the Orbi base and satellite and setup from scratch?
Walk thru this with the Orbi connected to the ISP FTTH. Power cycle the ISP FTTH after you reset the Orbi and its' coming back to to ready. Then begin the setup wizard. See if you get thru this with the wizard then get internet access thru the base first, then check satellite.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
Ad clearly stated, I have tried to perform a factory reset. But still, it seems like the router will not boot. And yes, I have tried rebooting the ISP GW etc.
(Are your replies just something generic pasted in without reading the posts?)
Please file a support ticket:
https://www.netgear.com/mynetgear/registration/login.aspx
mrsee wrote:
Ad clearly stated, I have tried to perform a factory reset. But still, it seems like the router will not boot. And yes, I have tried rebooting the ISP GW etc.
(Are your replies just something generic pasted in without reading the posts?)