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Forum Discussion
opus123
Apr 30, 2021Star
Can't get full download speed from wired connection
I've been playing around with this for the last few days. My issue: I have the 1000 down plan from my cable co. I was renting their modem/router combo which I had the wireless turned off and had ...
- May 01, 2021
15 second press of the reset button and release is all thats needed. Walk thru the setup wizard with a wired PC and web browser. Be sure to not enable Access Controls, Armor, Circle or Traffic Meter. Try a speed test with Ooklas installable speed test app with the wired PC.
plemans
Apr 30, 2021Guru - Experienced User
Factory reset the orbi.
Then during the install make sure to leave qos, access control, parental controls, and access controls disabled.
After the initial setup, try testing the speeds.
don't use the built in nighthhawk test app but use speedtest over a wired connection.
What firmware version are you on?
- FURRYe38Apr 30, 2021Guru - Experienced User
And Traffic Meter.
- opus123Apr 30, 2021Star
plemans wrote:Factory reset the orbi.
Then during the install make sure to leave qos, access control, parental controls, and access controls disabled.
After the initial setup, try testing the speeds.
don't use the built in nighthhawk test app but use speedtest over a wired connection.
What firmware version are you on?
Does a factory reset get rid of the prior speedtest numbers? I've done one reset of the Orbi yesterday and everything seemed reset but on the qos screen it still showed the numbers from the last speedtest.
- opus123May 01, 2021Star
plemans wrote:Factory reset the orbi.
Then during the install make sure to leave qos, access control, parental controls, and access controls disabled.
After the initial setup, try testing the speeds.
don't use the built in nighthhawk test app but use speedtest over a wired connection.
What firmware version are you on?
Firmware is 2.7.2.104
I did another reset on the R7900 and It worked this time. Getting full download speeds from it. Still no luck on the Orbi. I'm wondering if the reset really resets everything. On the R7900 it reverted back to the admin/password login like it had never been setup. With the Orbi a lot of settings are reverted back but it still wants my current login and some things such as the speedtest are still there with the last changes. I held the reset button for 30 or 40 seconds. I read something about a different reset method but several people said that is didn't work on the Orbi.
- FURRYe38May 01, 2021Guru - Experienced User
15 second press of the reset button and release is all thats needed. Walk thru the setup wizard with a wired PC and web browser. Be sure to not enable Access Controls, Armor, Circle or Traffic Meter. Try a speed test with Ooklas installable speed test app with the wired PC.
- opus123May 02, 2021Star
I've done that several times, still get around 300 down. When you reset, should it reset the password and the last internal speed test?