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Forum Discussion
opus123
Apr 30, 2021Star
Can't get full download speed from wired connection
I've been playing around with this for the last few days. My issue: I have the 1000 down plan from my cable co. I was renting their modem/router combo which I had the wireless turned off and had ...
- May 01, 2021
15 second press of the reset button and release is all thats needed. Walk thru the setup wizard with a wired PC and web browser. Be sure to not enable Access Controls, Armor, Circle or Traffic Meter. Try a speed test with Ooklas installable speed test app with the wired PC.
opus123
May 01, 2021Star
plemans wrote:Factory reset the orbi.
Then during the install make sure to leave qos, access control, parental controls, and access controls disabled.
After the initial setup, try testing the speeds.
don't use the built in nighthhawk test app but use speedtest over a wired connection.
What firmware version are you on?
Firmware is 2.7.2.104
I did another reset on the R7900 and It worked this time. Getting full download speeds from it. Still no luck on the Orbi. I'm wondering if the reset really resets everything. On the R7900 it reverted back to the admin/password login like it had never been setup. With the Orbi a lot of settings are reverted back but it still wants my current login and some things such as the speedtest are still there with the last changes. I held the reset button for 30 or 40 seconds. I read something about a different reset method but several people said that is didn't work on the Orbi.
FURRYe38
May 01, 2021Guru - Experienced User
15 second press of the reset button and release is all thats needed. Walk thru the setup wizard with a wired PC and web browser. Be sure to not enable Access Controls, Armor, Circle or Traffic Meter. Try a speed test with Ooklas installable speed test app with the wired PC.
- opus123May 02, 2021Star
I've done that several times, still get around 300 down. When you reset, should it reset the password and the last internal speed test?
- opus123May 02, 2021Star
FURRYe38 wrote:15 second press of the reset button and release is all thats needed. Walk thru the setup wizard with a wired PC and web browser. Be sure to not enable Access Controls, Armor, Circle or Traffic Meter. Try a speed test with Ooklas installable speed test app with the wired PC.
I've done that several times, still get around 300 down. When you reset, should it reset the password and the last internal speed test?
- XL25AMay 02, 2021Tutor
I tried to factory reset my RBR50 using the paperclip and 10 to 15 second recommendation I've seen here and in the manual. It would NOT give up the ghost. It still broadcast the wifi network under the name I had assigned it. It also continued to broadcast the guest network even though that was turned OFF. I even tried the ubiquitous 30 second power cycle theory. Nope
Finally, I gave up and purchased the 6 month support option.
The tech told me to hold the factory reset position for 45 seconds. This did the trick. Router started up in factory fresh condition. If I had known it took 45 seconds to "super reset" I wouldn't have had to purchase the support contract.
Sounds similar to what you are experiencing so give it a try and good luck!- FURRYe38May 02, 2021Guru - Experienced User
15 seconds is all thats needed mostly. Interesting about 45 seconds.
Also using the RBRs ERASE function in the RBRs web page should work as well.
Thanks for letting us know.
XL25A wrote:I tried to factory reset my RBR50 using the paperclip and 10 to 15 second recommendation I've seen here and in the manual. It would NOT give up the ghost. It still broadcast the wifi network under the name I had assigned it. It also continued to broadcast the guest network even though that was turned OFF. I even tried the ubiquitous 30 second power cycle theory. Nope
Finally, I gave up and purchased the 6 month support option.
The tech told me to hold the factory reset position for 45 seconds. This did the trick. Router started up in factory fresh condition. If I had known it took 45 seconds to "super reset" I wouldn't have had to purchase the support contract.
Sounds similar to what you are experiencing so give it a try and good luck!