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Forum Discussion
opus123
Apr 30, 2021Star
Can't get full download speed from wired connection
I've been playing around with this for the last few days. My issue: I have the 1000 down plan from my cable co. I was renting their modem/router combo which I had the wireless turned off and had ...
- May 01, 2021
15 second press of the reset button and release is all thats needed. Walk thru the setup wizard with a wired PC and web browser. Be sure to not enable Access Controls, Armor, Circle or Traffic Meter. Try a speed test with Ooklas installable speed test app with the wired PC.
opus123
May 03, 2021Star
FURRYe38 wrote:"I remembered I still had my nighthawk R7900 router so I got it out and hooked it up to the Arris modem and still getting 300 down from it.
Both the routers and the modem have the latest firmware from the manufacturer."
If two different routers are showing same results with this one particular modem, i'd proabably get into a different modem.
I finally got the R7900 to fully reset and now I'm getting 900+ down. I haven't had a chace to try XL25A's suggestion yet. I'm thinking I have the same problem as him since there are some items that are not resetting. I'm not too concerned now since I've got my computer and my son's hardwired into the R7900. I'm also considering upgrading to the RBK753 the next time Costco has them on sale.
FURRYe38
May 03, 2021Guru - Experienced User
Give it a try and let us know. The 50 series IS capable of 900Mpbs on the wire.
- opus123May 03, 2021Star
FURRYe38 wrote:Give it a try and let us know. The 50 series IS capable of 900Mpbs on the wire.
Well, I gave the 45sec reset a try and nothing. It didn't reset anything. I then did the reset until it blinks a few times and finally after several trys it reset the orbi. After going thru the initial setup I ran a speedtest and got 930 down. I then enabled Circle and ran a speedtest and still got 930 down. Not sure why it took so many times to get a full reset. Maybe there is a time limit on how long you can have the reset button pushed.
Thanks for all the help.
- FURRYe38May 03, 2021Guru - Experienced User
I'd try the ERASE function on the RBRs web page next time if needed.
Be aware that circle can effect speeds and performance.
Be sure to save off a back up configuration to file for safe keeping. Saves tine if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. :smileywink:- opus123May 03, 2021Star
FURRYe38 wrote:I'd try the ERASE function on the RBRs web page next time if needed.
Be aware that circle can effect speeds and performance.
Be sure to save off a back up configuration to file for safe keeping. Saves tine if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. :smileywink:I just tried my wifi connection on my pc and it made a huge jump also. I was getting around 200 and now I'm getting 530 down.
Since searching for a solution to my problem I noticed a lot of people having the same type issue. I know from a percentage of people with the problem vs total Orbi's in use it is probably miniscule. Just wondering if you had a theory on what was causing this? I came up with my own theory. When I got the orbi a few years back, 300 down was the max offered by my ISP and that of course is what I signed up for. So the initial setup of the orbi was done at 300 down. Since then the ISP went up to 600 (they required a new modem at this point) and then to 1gig. The provided modem always had several ports so I just used those for my wired connection instead of the Orbi so never worried about the wired connections on the orbi. I'm thinking even though I did the speedtest to tell the orbi I now had higher speeds for some reason it never actually updated the initial setup speed of 300 down. That is why I always topped out at 300 down when I was hardwired to the orbi. Now that I finally got it reset and it went thru the initial setup again it now has the 1gig speed as the top speed instead of 300.