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Forum Discussion
dmgalloway
Jan 12, 2024Follower
Can't get my Orbi Satellites to connect after switching to ATT Fiber
I just switched to ATT Fiber internet. My current set up is an ATT BGW320-500 for a gateway and an Orbi RBR50 with 2 RBS 50 satellites. The Gateway is now in Passthrough mode with the Wi-Fi turned of...
FURRYe38
Jan 12, 2024Guru - Experienced User
Disable IP Pass-thru on the ISP gateway if you are using the Orbi system in AP mode. IP Pass thru on the ISP gateway router if for use with the Orbi system in router mode.
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Try option #2 first...
https://kb.netgear.com/000061277/Which-features-are-disabled-on-my-Orbi-router-when-it-is-set-to-AP-Mode