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Forum Discussion
justmarks
Dec 12, 2021Aspirant
Can't login to Microsoft applications from Android phone when connected to Wifi
This is SUPER weird. Simply put, I can't login to Microsoft products from my Android phone while on Wifi. I've seen this happen with Microsoft Family Safety, Authenticator, and OneNote - they all f...
justmarks
Dec 13, 2021Aspirant
I'm attaching an image from the "modem". It's Model FOG421
NOTE, my previous router did NOT have this issue, it's only since the Orbi was introduced.
FURRYe38
Dec 13, 2021Guru - Experienced User
You might try a full on factory reset on the RBR. Turn OFF the RBS and leave them OFF. I would power OFF the ONT for 1 minute then back ON. Setup the RBR from scratch and be sure to not enable Armor or parental controls right of the bat. Just setup wireless as before.
Test the wireless devices to see if anything changes.
If still happening, try putting the devices IP address into the RBRs DMZ as a quick test to see if same thing happens.