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Forum Discussion
Cant open apps on my LG smart tv after new router installed
I can not open any apps on my smart tv after connecting to wifi orbi RBK22. my TV shows connected but no apps will open
Any progress on this?
SLBB wrote:I can not open any apps on my smart tv after connecting to wifi orbi RBK22. my TV shows connected but no apps will open
- This same thing happened to me and It was because the orbi was on router mode, not access point mode. Once I switched to access point mode, all works great. I had my original Verizon router in the basement doing the routing. I did the orbi auto set up and just assumed it would detect and make the orbi an access point. It didn’t, and I ended up with two routers on the network which isn’t good. Switch the orbi to access point (AP) mode and it will fix the issue.
For future reference.
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Drfamulac wrote:
This same thing happened to me and It was because the orbi was on router mode, not access point mode. Once I switched to access point mode, all works great. I had my original Verizon router in the basement doing the routing. I did the orbi auto set up and just assumed it would detect and make the orbi an access point. It didn’t, and I ended up with two routers on the network which isn’t good. Switch the orbi to access point (AP) mode and it will fix the issue.