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Forum Discussion
Can't perform update if Orbi RBR20 is offline
Hello all, Hope someone can help me here. My Orbi is offline and I'm unable to perform a firmware update from my I phone. Tried to perform it through my PC to no avail. Thanks, Adam
If by "offline" you mean not connected to the Internet, that will not stop a PC from manually updating. After downloading and unpacking (unzipping) the zip files to extract the ".img" files for satellite and router. Open a web browser and connect to the Orbi at the IP address of the Orbi, which is usually 192.168.1.1. i.e. "http://192.168.1.1" (no quotes). Log in with the administrative credentials, "admin" and the password (not the WiFi password). Firmware update is on the Advanced Tab, Administration, Firmware Update. Select the "Manual Update" tab and follow the directions.
Web pages are almost impossible to see on a tiny iPhone screen, and the iPhone "app" does not have an option to manually update firmware.