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Forum Discussion
TFlav
Apr 10, 2021Apprentice
Can't sync my rbr50 satellite to rbr50 router
I can't get my orbi rbr50 satellite to sync with my rbr50 router. I got a new gateway from my ISP recently and was setting it up with my orbi router. My satellite had aready synced up with my old setup but now for some reason it won't sync back up anymore. I've tied doing the steps that netgear provides for sync and keep getting "setup failed".
You need to update the RBS before updating the RBR. Keep this in mind for future updates.
What you need to do is factory reset the RBS. Wire connect a PC to the 1st satellite. Already have the most current FW version files downloaded on to this PC.
Wire connect 1 PC to the back of the RBS. Factory reset the RBS, wait about 5 minutes. The PC will get a IP address from the satellite. The RBS will be 192.168.1.250. Use this IP address in a web browser to log in to the satellites web page. Log in as admin and password. Use the satellites web page FW update feature to select the FW update file that was unpacked from the .zip file. Then factory reset and then re-sync the satellites to the RBR.
TFlav wrote:If "FW' means firmware, then I'm not sure how to check that. I did update the routers Firmware but when I tried to find a way to update the satellite i couldn't gain access to it to update it.
31 Replies
- FURRYe38Guru - Experienced User
Make sure RBR and RBS have same FW loaded?
- TFlavApprentice
If "FW' means firmware, then I'm not sure how to check that. I did update the routers Firmware but when I tried to find a way to update the satellite i couldn't gain access to it to update it.
- FURRYe38Guru - Experienced User
You need to update the RBS before updating the RBR. Keep this in mind for future updates.
What you need to do is factory reset the RBS. Wire connect a PC to the 1st satellite. Already have the most current FW version files downloaded on to this PC.
Wire connect 1 PC to the back of the RBS. Factory reset the RBS, wait about 5 minutes. The PC will get a IP address from the satellite. The RBS will be 192.168.1.250. Use this IP address in a web browser to log in to the satellites web page. Log in as admin and password. Use the satellites web page FW update feature to select the FW update file that was unpacked from the .zip file. Then factory reset and then re-sync the satellites to the RBR.
TFlav wrote:If "FW' means firmware, then I'm not sure how to check that. I did update the routers Firmware but when I tried to find a way to update the satellite i couldn't gain access to it to update it.