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Forum Discussion

Retired_Member's avatar
Retired_Member
Sep 22, 2020

can't update Orbi?

I see an update for my Orbi on the Netgear site for my V2.5.1.16, RBR50-V2.7.0.70.img and RBS50-V2.7.0.70.img (which did not show up under an auto update), so I tried to update manually. I clicked Update and got a 500 error?

7 Replies

  • Retired_Member's avatar
    Retired_Member

    This is a v2 with satellite, e.g., Orbi RBR50v2 and Orbi RBS50v2.

    • CrimpOn's avatar
      CrimpOn
      Guru - Experienced User

      V1 vs. V2 should make no difference.  Others have reported manually installing V2.7.0.70 on these Orbi models.

      If you really, seriously, desparately want to do this, start with the satellite first by connecting directly to the satellite web interface and select Firmware Update.

       

      I am still taking a "wait and see" attitude.  My Orbi isn't broken, so I am not in a hurry to "fix" it.

      • Retired_Member's avatar
        Retired_Member
        Yes, I updated the satellite just fine. I'm having the problem with the router per se.