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Forum Discussion
fatpearl
Jun 21, 2019Aspirant
Can't upgrade from Orbi RBR/RBS50 Firmware 1.3.0.26
How to I properly go from 1.3.0.26 to 2.3.1.60 (current version)? I can't seem to update my firmware from v 1.3.0.26. downloading 2.2.1.212 causes an error message "Please select the correct file c...
- Jun 22, 2019
FYI, to get from v1.x to v2x on any Orbi system, please download v2.0.0.74 FW files for RBS and RBR. Apply the RBS first, then RBR. Then you can upgrade to the most current version via v212 on the RBR. You can go directly to v60 on the RBS first. Then applly on the RBR lastly.
fatpearl wrote:How to I properly go from 1.3.0.26 to 2.3.1.60 (current version)? I can't seem to update my firmware from v 1.3.0.26. downloading 2.2.1.212 causes an error message "Please select the correct file configuration." Earlier versions will download but I get an error message when trying to install, telling me the file I've selected is out of date.
fatpearl
Jun 21, 2019Aspirant
The problem is that when I try to manually update the firmware from 1.3.0.26 to "212," I get all the way to selecting (via the 'Upload Update File' window) the file for the satellite firmware update to upload ('RBS50-V2.2.1.212.img' file within the zip file downloaded, as per instructions), I get an error message that says 'Please select correct configuration file.' and an "OK" button to click. I click "OK" since it's the only option, and I'm right back to the 'Locate and select the update file on your device.' on the original 'Upload Update File" window.
I'm direct-wired, followed all of the instructions, but get stuck at the point I"m supposed to select the 212 firmware update img file for the satellite.
CrimpOn
Jun 21, 2019Guru - Experienced User
Sorry if I am missing something, but the "img" file has to be extracted from the zip file. Orbi is looking for a file with the extension "img", not "zip".
- fatpearlJun 21, 2019Aspirant
I know. The update is downloaded to my mac as a zip file, which I have to open to extract the needed img file.
- CrimpOnJun 21, 2019Guru - Experienced User
This may be a case where the "mind is faster than the Mac". i.e. it is waiting for you to click on the file name that has been extracted before clicking on "OK". (I have no Mac, but...) not only does the zip file have to be "opened", but the file has to be explicitly "extracted" from the zip file. (or... maybe I just do not understand Mac's)