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Forum Discussion
Gummo
Jan 25, 2019Guide
Can't upgrade my firmware (to V2.2.1.20)
Trying to upgrade firmware for RBK50 (AC3000) kit - router and satelite - from original V1.8.0.6 to the latest V2.2.1.20. Auto update reports that V1.8.0.6 is the latest version and when Manual upg...
- Jan 25, 2019To complete the firmware upgrade I had to first do several of the firmwares before the current. Pick one that is a few above your version and see if it takes it. If not go one above your version. At some point one of them allowed me to go to the latest so you won’t have to do everyone between your current version and the latest. Fustrating process but it got me to current.
FURRYe38
Jan 27, 2019Guru - Experienced User
Enjoy. :smileywink:
Gummo wrote:
Thank you both Gary_A and FURRYe38.
I installed V2.0.0.74 as suggested on both the S & R - and after a reboot and resync - I was 'cooking with gas'! As I logged back into the Router the firmware update menu gave me the option of updating to V2.2.1.20! Excellent.... Appreciation and Kudos to both of you. Gummo
Gummo
Jan 28, 2019Guide
Thanks for the veery helpful advice but after updating this F/W is just not good enough! With V2.2.1.20 my download speed dropped from a steady 220mbps (excellent in the UK) to a jittery 86mbps (at best)! Have now rolled back to V1.8.0.6 and my speed is back to its previous level! After looking through previous NC postings about Orbi F/W rollouts, from V2.0 onwards, is it possible that V2.2.1.20 is another 'iffy' product in the real world? I love the kit but.................. Gummo
- FURRYe38Jan 28, 2019Guru - Experienced User
Have you done a full factory erase on the router and setup from scratch and walk thru the setup wizard?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Are you speed testing with a wire connected PC to the router?
Gummo wrote:
Thanks for the veery helpful advice but after updating this F/W is just not good enough! With V2.2.1.20 my download speed dropped from a steady 220mbps (excellent in the UK) to a jittery 86mbps (at best)! Have now rolled back to V1.8.0.6 and my speed is back to its previous level! After looking through previous NC postings about Orbi F/W rollouts, from V2.0 onwards, is it possible that V2.2.1.20 is another 'iffy' product in the real world? I love the kit but.................. Gummo
- Gary_AJan 28, 2019GuideSorry to hear about the firmware not performing. I’m on the current firmware with no impact to speed and other then some minor quirky device connectivity issues it has been stable for me. I upgraded the same way you did so I must have lucked out. As suggested you may try the factory reset solution which sounds like helps with the current firmware.
- FURRYe38Jan 29, 2019Guru - Experienced User
Any progress on this?
Gummo wrote:
Thanks for the veery helpful advice but after updating this F/W is just not good enough! With V2.2.1.20 my download speed dropped from a steady 220mbps (excellent in the UK) to a jittery 86mbps (at best)! Have now rolled back to V1.8.0.6 and my speed is back to its previous level! After looking through previous NC postings about Orbi F/W rollouts, from V2.0 onwards, is it possible that V2.2.1.20 is another 'iffy' product in the real world? I love the kit but.................. Gummo
- GummoJan 30, 2019Guide
I'll wait for the next key F/W update before I try again. It could have been a dodgy download of V2.2.1.20 to a memory stick or a glitch during the unzipping/transfer/upgrade process. As it was such a hassle to roll back to V1.8 (which is still stable) I'll take a raincheck this time around! Thanks for you help and advice Garry_A and FURRYe38 - very much appreciated.
- FURRYe38Jan 30, 2019Guru - Experienced User
I wouldn't use a memory stick to download FW files too. Files should be downloaded directly to a wired PC connected to the router. Use this PC to send the FW files too the satellite and router. Also do a factory reset on the system and setup from scratch. Do not update FW and continue to use the system with out doing the reset.
Good Luck.