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Capped download speeds on BT Full Fibre 900 (RBR50)
Hi all, I've spent a large amount of time trying to decipher my issue but have hit a brick wall. I have recently upgraded to BT's full Fibre 900. My RBR50 is connected to a singular RBS40V. No mat...
So, an update: I called BT and as I thought, they said, they can't help me with the Netgear product, however, they can confirm that no routers are capped in any way by themselves or Openreach.
On a side note, the black and white Wi-Fi discs bt BT are identical technically speaking, just that the black one is older, while the white one is EE branded (partnership) and is the one that's sold by BT to anyone who wants it. I was curious to know if the BT system would solve my issues, that's why.
Anyway, back on subject, tech support oddly said that if a node is connected (at least on their mesh system), it can half the throughput; it didn't make much sense to me as my tests were being done at the router, not at the node.
Nonetheless, I manually disconnected the RBS40V and re-ran tests; and suddenly I was getting 900/100 at the router with the Netgear Orbi!
I then re-added the node back to the system (which should have been a simple procedure, but instead required me to do two factory resets - why, Netgear!?), and then the router was still reporting 900/100.
Now, I'm not sure what the solution was: resets, removal of node and re-adding, maybe even server locations having different speed readings on separate days, but regardless I'm pleased to say that it's magically solved.
So I can confirm that at the router (wired), you can achieve 900/100 through the Netgear Orbi system (the original RBR50 + RBS40V).
A question, however, if anyone knows: what is the maximum speed the node is capable of when connected over ethernet? Thus, Moden -> WAN port to Netgear Orbi router (RBR50) -> Wireless to Node (signal = Good, 5G signal reported) -> Node to PC connected via Ethernet.
At the moment via my PC that's now connected over ethernet to the node (RBS40V) upstairs, I'm seeing a max of 450mbps. Is this due to the throughout of 866mbps being halved (as per BT's instructions), or due to it being capped at 450mbps over wireless? Would there be a means of getting the max 900mbps via the node with another mesh system? If so, what do I need to look for?
Yup, looking online it would seem I'm not the only one that has posed the question. Although, those that have the full 900 package are few and far between. It does raise an eyebrow as to why Netgear is even recommended on BT's website or more so, if I do get another mesh system and it works as intended, why Netgear's products don't work as they should/are advertised.
Something you might ask the ISP about. If your having problems, they might be able to give some help or info. They should have or would have done there own testing I would presume if they recommend NG.
The Orbi works on other ISP devices. I know mine works with NGs CM and CAX series modems. Tried and tested true.
Something you could try to test your RBR out, if you have to PCs
https://www.duckware.com/tech/router-wan-to-lan-throughput-test.html
Might reveal if yours is truly seeing near 900Mpbs from WAN to LAN.
Yup, going to ask them tomorrow. But, I presume they'll just say: "Use the SH2, we can't provide support on a third-party product even if we sell it. Contact Netgear."
As for the test, that's a good point, however, that'll require time to re-test and re-configure everything for the 4th/5th time; if it's to prove it works/doesn't work, I think I rather just buy a new mesh network - as, if I'm not mistaken, that won't provide a solution.
Would give direction on what is or may not be working. If the RBR is working, then it wouldn't be a NG issue.
Good luck though. Hope the next system works for you.
Thanks; I'm curious if anyone else has any input/experience with the RBR50 and BT Full Fibre 900.