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Forum Discussion
CAUTION: Orbi's Wifi Guest Network does not really isolate guests from main network
I was just playing around around with the Guest Network in Orbi and made a rather disturbing discovery that guest clients don't seem to be separated totally from the main network, in fact can access ...
Hi John johngm ,
Can you comment about the non-pro version of Orbi because I, like so many others, have had an open ticket about this issues and am being told that the issues you are saying violates the users privacy by unintentionally allowing guests to see devices is operating as designed:
Case #: 29665589
Case Summary: RBR50 - Guest Wi-Fi is not working properly. Guest Wi-Fi is not isolated from the main Wi-Fi. *** L2 ML
Product: RBR50
Update from NETGEAR:
Hi Paul,
Good day!
This is Rose from L2 support. I got an update from our Engineering team and they said that this is not a bug and this is by designed. Orbi does not block arp packets for Guest Network which means when you are using arp scan tools, it would show the devices connected to the Orbi but it would only allow arp to go through. Other users could not access the main network or send files to the main clients.
Please let me know if you have further questions.
Regards,
Rose, Expert ID: 8319
NETGEAR L2 Support Expert
Sorry for the delay responding. First off all, I will say that the final decision about the question you are asking will come from another business unit and the Orbi (home) product is on a different code base so both feature set and timing are fairly independent. In my discussions with those folks they see this issue as less urgent in a home setting than it would be in a small business deployment. They are making tradeoffs between the addition of features being requested by their users and this defect which is seen as a P3 or P4.
Finally, even within my own business unit we are continuing to do code inspection and design review to fully understand the implications of the fix we are planning on OrbiPro. We are concerned that there are other side effects between router and AP mode with the obvious solution.
The concerns being raised are well understood and both teams are trying to address the issues which we feel are most impactful and beneficial to our wide customer base.
Stay tuned.
John