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Forum Discussion
CBK 40 Modem/Router Setup Coax not fitting tight
Hi everyone, might be a weird problem. I had Xfinity installed in my new house a month ago. Modem/router combo I bought was not strong enough (barely any wifi upstairs) so I bought the CBK 40 ORbi Mo...
I unfortunately don't have another cable, but you're right. I think thats the problem. The coax cable attachment originating from by CBK 40 does seem to be slightly different from my C3700. When i try to thread the cable onto the CBK 40 I can easily pull it off, doesn't even seem to catch on the threads. I'll probably call xfinity and see what they recommend, not sure if I can just buy another cable at the store or if its a specific one they have to provide.
The cbk40 should be standard sized coax cable that you could buy at any store. The C3700 should as well but maybe the threads were stripped during an installation at some point.