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Forum Discussion
TcOrbi
Sep 30, 2019Follower
Cbk40-100NAS
I have the Orbit CBK 40 router/cable modem with xfjnity service. It has worked flawlessly for 9 months until today when the wide signal dropped and nothing would connect. I first called xfjnity and...
plemans
Oct 01, 2019Guru - Experienced User
If you go to your connections page on the cbk40 (hard wire into it with your laptop) can you take a screen snip of both the upload and download?
How about your logs? Can you post those?
When you say nothing will connect, I'd like more details. Nothing will connect to the wireless or it'll connect to the wireless but internet doesn't work?
Are the orbi led's doing anything (blinking/solid, colors)
What firmware is on it?