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Forum Discussion
CBR 40 Dropping internet connection
Bought the CBR 40 with 1 satellite almost a month ago. Past week now it has been dropping connection like 5 times a day. Today it has dropped like 7 times in the past hour. Is it the modem route...
Have you tried rebooting when it goes down?
What firmware is on the CBR40?
Here is the logs: https://i.imgur.com/fMN8j9h.png and https://i.imgur.com/32eOuMh.png
Have you tried rebooting when it goes down? Once when the light on top was magenta
What firmware is on the CBR40? 2.3.5.12
you have quite a few errors in your line.
I'd try the prior suggestion about removing splitters/amplifiers/attenuators from the line.
I'd also move the modem/router right to where the coax enters the house. this removes the chance that its the wiring internal to the home causing the issues.
After you've done that. See how it runs, if its still having issues, have you isp check your line.
Alright,
Also I dont know if this helps but before Orbi i had a simple neatgear ac750 or something which never dropped connection but it had bad connection at the other end of the house. Then i got a comcast router that was $10 a month, connection was good but some devices got disconnected while other stayed on.
Contact your ISP and have them check signals up to the modem.
Be sure there are no coax cable line splitters in between the ISP service box and the modem.
Tonay wrote:Alright,
Also I dont know if this helps but before Orbi i had a simple neatgear ac750 or something which never dropped connection but it had bad connection at the other end of the house. Then i got a comcast router that was $10 a month, connection was good but some devices got disconnected while other stayed on.
