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Forum Discussion
CBR 40 not compatible with internet speed per xfinity
For the past three months I have been contacting Xfinity thinking that my Internet connection was faulty. They came out and ran diagnostics on my Internet and said it was running perfectly fine. They...
What Firmware version is currently loaded?
Has a factory reset and setup from scratch been performed since last FW update? Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Might have the ISP re-prevision the CBR40...
Be sure to power OFF the modem for 1 minute them back ON.
Depending upon what the ISP requires, some ISPs require a Docsis 3.1 for 1.Gb speeds. the CBR is D3.0. Though it is capable of near 900Mpbs, it's not really meant for 1Gb speeds. I Think best max speed is 600Mpbs.
Please post about this over in the Orbi with cable modem forum:
https://community.netgear.com/t5/Orbi-with-Built-in-Cable-Modem/bd-p/en-home-orbi-cable