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Seattlite's avatar
Seattlite
Follower
Dec 21, 2018

CBR 40 with 2 satellites needs bi-weekly power recycling

Purchased and installed the CBR 40 with RBS50 and RBW30 a few months ago.

It is connected via Xfinity and the xfinity is set for the correct cable modem/router (CBR40), but after about 2 weeks, it appears the system is slowing down everytime. So I do a power cycle, disconnet everything and power both satellites up again. The system is working great again for about a week, 2 weeks and slows down again requiring another power cycle. This has been ongoing for several months and I do not think that is normal. Any suggestions would be welcome.

Troubleshooting

1 Reply

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  • FURRYe38's avatar
    FURRYe38
    Guru
    Dec 21, 2018

    What FW is currently loaded?
    Is the Orbi system operating in Router or bridge mode?

     

    Did your system come with RBS20 or RBS50. Should have been RBS20. 

     

    What is the size of your home? Sq Ft?
    What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.

     

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?
    What WPA security modes are you using?

     

    Try disabling the following and see:
    MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).