NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
CBR40 - Slow and unresponsive web GUI, bad data in App
We moved into a new house in 2019 and I ordered cable internet and purchased an Orbi CBR40 and a satellite for coverage throughout the house. Since day one the web GUI on my CBR40 has always been...
Has a factory reset and setup from scratch been performed yet?
As mentioned in the post, I have factory reset the router twice and rebuilt and even reloaded a prior firmware and then upgraded. Even 'fresh out of the box' after factory reset the web GUI is very slow to load data. No change in behavior after any of those steps.
What Firmware version is currently loaded?
The latest - V2.5.0.24_1.0.8
What browser are you using with the CBRs web page?
I have tried it with Chrome, Firefox and Edge. With minor differences in each browser, the overall slow response, data load issues and bad data persist. I have only tried it with Chrome since the reboot this morning which has been giving me the "didn't send any data" error.
Is the RBS wireless or wire connected to the CBR?
The satellite is connected by Cat5e cable to the CBR. I used my line tester to confirm the ethernet run is 100% error free.
What happens if you downgrade to this version of FW? v2.1.3.14
After applying, factory reset, do not setup any Armor or Circle support. Do not load any backup config files or re-update to lastest FW. Just leave v14 on.