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Forum Discussion
CBR40 and RBS50Y issues
I just purchased the CBR40 8/22 from Best Buy which included the RBS20
The other day I ordered the RBS50Y from Amazon.
I am unable to get it to work properly.
I go through the pairing instructi...
What FW is currently loaded on the CBK system and RBY satellite?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
Sorry to junp in on this thread but this is a challenge that I have been having as well. I bought the CBR40 with a RBS20 satellite over the summer and decided to buy the RBS50Y satellite which I just recieved yesterday. I believe I set it up as per the instructions and the light turned blue showing that it successfully synced. but then the light went out and it turned Magenta meaning it failed to sync. I did not move it and it is a foot or 2 from the CBR40. Then the internet went down and I unplugged the RBS50Y and rebooted the CBR40 and the internet came back on. This morning I took the RBS50Y outside and pluged it in, let it go through the startup and it turned blue than off then magenta.
The CBR40 is running on FR V2.1.4.6.
The RBS50Y is running on FR V2.2.1.204
The RBS20 is running on FR V2.2.1.210
The home is about 3000sqft
30 feet is recommended in between them to begin with depending upon building materials. However even if the RBSY is not sycing close the router for initial set up, something isnt' working right...
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).If non of the suggestions work, you make want to contact NG support and let them know...
AbiPaul wrote:
Sorry to junp in on this thread but this is a challenge that I have been having as well. I bought the CBR40 with a RBS20 satellite over the summer and decided to buy the RBS50Y satellite which I just recieved yesterday. I believe I set it up as per the instructions and the light turned blue showing that it successfully synced. but then the light went out and it turned Magenta meaning it failed to sync. I did not move it and it is a foot or 2 from the CBR40. Then the internet went down and I unplugged the RBS50Y and rebooted the CBR40 and the internet came back on. This morning I took the RBS50Y outside and pluged it in, let it go through the startup and it turned blue than off then magenta.
The CBR40 is running on FR V2.1.4.6.
The RBS50Y is running on FR V2.2.1.204
The RBS20 is running on FR V2.2.1.210
The home is about 3000sqft
I have Comcast internet
CBR40 is running 2.1.4.6
RBS20 is running 2.2.1.210
As for the RBS50Y I cant really tell you, it shut down my wireless network quickly.
See has another user has reported the exact same issue with the exact same equipment I think this is something on the NG end.
I went with the Orbi as its more or less supposed to be Plug n Play and idiot proof for people like me but its not feeling that way right now...
Distance I dont see how it could be a factor as I have not moved anything any it was working fine before.
The issue only happens when the RBS50Y is plugged in and its 2 feet away from the Router when this is happening.