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Forum Discussion
CBR40 and RBS50Y issues
I just purchased the CBR40 8/22 from Best Buy which included the RBS20
The other day I ordered the RBS50Y from Amazon.
I am unable to get it to work properly.
I go through the pairing instructi...
Same issue on my system. Disconnected the RBS50Y and all went back to working. Apologies if I missed it, but reading through the thread and not seeing if it has been determined. Is the RBS50Y just not compatible with CBR40 /RBS20?
It would seem there is an issue. The NG rep helping here vanished.
I guess I will be returning this.
Perhaps time to look at other options....
Let us now if you find out anything.
WatchTimes wrote:
It would seem there is an issue. The NG rep helping here vanished.
I guess I will be returning this.
Perhaps time to look at other options....
Just thought I would update .... Had 2nd call from tech help folks today. Powered off the working RBS20 and tried to connect only the outdoor RBS50Y. Same result .... cycles between connected and not. Tech help supposed to kick it to next level and get back with me. On the good side ... fired up the RBS20 and all back to working.
Thanks for letting us know. Hopefully they can get something going. Keep us posted if you get any more information.
Just a quick update - and to let you know that the Tech folks are communicating with me. Tried a couple things today they wanted me to do. End of the day .... still no go. Good news is though ... after each round of trying to get the outdoor unit to work, the RBS-20 syncs back up and things go back to working.
