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Forum Discussion
CBR40 Lags/Freezes/Stalls
About 3 times a week, my CBR40 will stop passing traffic and becomes unresponsive to all devices (wired & wireless).
Sometimes I can reboot the router/modem from the Orbi iOS app, other times I...
What FW version are you using on the CBK40 system?
Is the CBR40 associated with your ISP as a CBR40 or CM700?
Do you have access to the router/modems web page when this happens?
You might enable debug logging found under 192.168.1.1\debug.htm.
Also check your Admin/Logs for router and modem info and post the next time this happens.
Might have your ISP confirm the signal levels seen in the logs are to spec on there system.
Ask them to check there logs to see if they detected any disconnects during the time frames your experiencing this.
I did experience my first CBR40 hand the night before last. Had been playing xbox on two consoles, same game, game had ended and I was checking out FB on my iphone and could not get FB to load anything. Tried a different app and same thing. We still had some form of connection. I wanted to reboot the CBR40 before roomie got back from break so I used the Orbi app and rebooted there. I did see a notice on the app that said the Orbi wasn't connected to the internet. So something had happened. The app was able to connect and I did the reboot from there.
This is the first experience of this. It's been solid since setting up the modem.
I did look at the logs and I believe there was a "No Ranging" message seen around the time frame my CBR40 stopped. Could be a ISP issue for me. CBR has been good since the reboot.