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Forum Discussion
CBR40 Lags/Freezes/Stalls
About 3 times a week, my CBR40 will stop passing traffic and becomes unresponsive to all devices (wired & wireless).
Sometimes I can reboot the router/modem from the Orbi iOS app, other times I...
Hard to tell what's heppening at the time. Typically nothing specific (not doing a specific task such as gaming or video conferencing anyway). Probably surfing/email/Twitter/Reddit via iOS. Possibly streaming TV via Hulu (@1080).
I have some neighbors in my Townhouse unit, but all of them travel a lot and are rarely home. Howver, its not a raido-dense area. They may have smart devices or HomeKit/Alexa devices, but Im not sure.
I dont rtecall how NAT is configured, but its likely the default. One reason I bought the CBR40 was to remove the ISP-provided modem - I like having a single router/modem that I own/control.
I dont do any port-forwarding right now (plan to use VNC and SSH for work-related testing).
I dont use the Orbi VPN.
Im not going to do a factory reset at this point because the router/modem is only 2 weeks old and I havent done any customizing or updating. This is brand new.
Correct me if Im wrong, but as of June 15 2018 there has NOT been any firmware updates for the CBR40 modem/router or the RBS20 satellite, right?
Please PM me with your debug logs.
I will submit logs. Thank you vkdelta
I also have a Spectrum technican scheduled to come out and examine their last mile to to my demarkcation this week.
pls check the DOCSIS connection table and DOCSIS Event logs.
If the power levels are bad and have lot of correctables, or too many T3 timeouts, that would be lead to issues.
did you get a chance to check the logs?