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Forum Discussion
billmoise
Jun 26, 2020Follower
CBR40 random loss of connectivity
ORBI CBR40 running the latest firmware on COX 150M/10M. My issue to say the least is weird. I went back to my old Zoom modem because I'm experiencing loss of connectivity to my work environment. ...
FURRYe38
Jun 26, 2020Guru - Experienced User
What Firmware version is currently loaded?
Has a factory reset and setup from scratch been performed since last FW update?
Press the back reset button for 15 seconds then release.
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).