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Forum Discussion
Cellphone cannot connect to smartplug in ORBI(RBK22) network
After switching to this ORBI system (RBK22), my celphone was connected with 5GHz, but my smart plugs use 2.4GHz, and the cellphone cannot communicate to the smart plug anymore. The error message says...
Thanks for the reply. However, it did not work for me. What I did is to connect an old netgear router with 2.4g and 5g channels and only broardcast the 2.4g channel. The cell connected to the 2.4g netgear network and is able to talk to the smartplug and setup the plug. After setup, the cellphone can switch to the ORBI network and still keep connection to the plug.
sounds like your cell phone isn't working right with the Orbi system if you have to do that process. Something to ask the cellphone Mfr about and or the smartplug and see. Some MESH systems maybe incompatible with some phones or smart plug devices.
Sounds like you got it working though.
Enjoy.