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Forum Discussion
Centurylink Fiber and RBK50
Hello all, let me start by stating that I have read tons of forums on this and am still stuck. I have CL Fiber with the C4000XG modem from CL, and just recently bought the RBK50 pack. Breakdown ...
What Firmware version is currently loaded?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026
You can find other speed diagnosis steps in the community faq: https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-t-my/m-p/1982974/highlight/true#M7849
Thanks for the response. To answer your question, house is about 2700 Sq Ft. Orbi Router is upstairs, and Sat is down stairls,literally right below it. Wifi doesnt seem to be too much of an issue. I have seen where people are taking the CL router our of the equation and using the Orbi in router mode, all this being done vie PPOE and VLAN tagging. My ISP gave me my PPOE creds, yet when I log into my CL router, it says my connection is IPOE. Any idea as to how I can use the Orbi in IPOE and remove the CL router? Plenty of topics I have found where people have done this, but like i said, it was with a PPOE connection. I have also tried option 3, and the results are the same, I see no difference. I thought unless I removed the CL and configed the Orbi to do all the load bearing, that I would always have doube NAT.